Thursday, 5 September 2013

Leadership Principles part 3

One of the absolute most important features or qualities of a true leader is effective communication.  No matter how powerful or important your message is, if you are not being understood clearly, the message and is lost.
Ongoing communication  should be clear and effective. ensuring your message is easily heard and understood,  Ensure that you are , in turn, hearing and understanding others in the messages they are conveying.
it is always recommended to repeat back what you hear and understand to a person you are speaking with, especially when in a stressful situation.  This, of course, must be done in a respectful way so that the person knows that you are simply ensuring that you have understood properly.
Communication must always be two ways.  More arguments, misunderstandings and stress is caused by unclear communication than actual issues.  One of the roles of a leader is to ensure the communication of the people around leads towards solutions, not problems,

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